JOB DESCRIPTION

An employer is seeking a eCommerce Business Analyst to sit remotely. This person will play a critical role in supporting our product development and features to enhance the customer experience, as well as our business processes. You will learn to use Agile methodologies to bring our products to life. You thrive both knee-deep in analysis, as well as with cross-functional collaboration, and communicating with your teammates.

MINIMUM REQUIREMENTS

• 3+ years BA experience, including hands-on experience working in a B2C ecommerce environment
• Experience with SAP Hybris or SAP Commerce Cloud (synonymous)
• Proficient in documenting functional requirements
• Experience with Jira
• Experience creating use cases or users stories
• Excellent communication skills (both written and verbal)

DESIRED SKILLS

• Experience using customer service tools (Gladly, OMS IBM Sterling, etc.)