Job Location: Mumbai (All Areas)
help customers configure, implement & support enterprise level cloud based CX products. Gather the business requirements, document technical needs & provide the best-in-class implementation services of the product.
Required Candidate profile
Researching, diagnosing, troubleshooting &identifying solutions to resolve issues. Familiarity with SaaS software in sales, customer support or service management (Salesforce, Freshdesk, Zendesk etc.)
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