Skill required: Healthcare Billing – Payer Eligibility and Enrollment

Designation: Senior Analyst

Qualifications: Any Graduation

What would you do?

The Healthcare Operations vertical helps our clients drive breakthrough growth by combining deep healthcare delivery experience and subject matter expertise with analytics, automation, artificial intelligence and innovative talent. We help payers, providers and government agencies increase provider, member and group satisfaction, improve health outcomes and reduce costs.

You will be a part of the Healthcare Billing team which delivers creation and support for billing functionality, enabling clients to establish new or improved billing and customer care capabilities.

In Payer Eligibility & Enrollment you will support the enrollment and billing functions, leveraging a knowledge of the processes and systems to implement and maintain customer (employer group and member) benefit and enrollment data as well as perform premium billing and reconciliation.

What are we looking for?

We are looking for individuals who have the following skillset:

• Adaptable and flexible
• Ability to perform under pressure
• Ability to establish strong client relationship
• Ability to work well in a team

Roles and Responsibilities

As a team lead you will be expected to:

• Understand and effectively manage the team’s governance and performance
• Understand the level of risk & propose mitigation plans and partner with other support teams to resolve requests/issues in a timely manner
• Clearly communicate team goals and deliverables and keep the team updated on changes
• Coach team members and provide the first level advice on procedures/methods
• Solve increasingly complex problems & effectively delegate to develop and groom team members for succession planning
• Maintain client relationships interface through regular connects and emails
• Understand client priorities and problems & help translate actions for the team
• Use innovation to identify opportunities to optimize processes, decrease costs and increase client value
• Use data analytics and story-telling techniques to enhance the client journey

Please note this role may require you to work in rotational shifts.