Job Location: Chandigarh
Roles and Responsibilities
Input customer data into CRM tool
Work with internal CRM Admins and users
Learn and analyze current SalesForce functionality at Ace Mart
Research best practices and utilization of CRM in the sales industry
Recommend how SalesForce can enhance performance of Customer Relations team
Analyze, interpret, and distill data to provide valuable and actionable information to the
Customer Relations team
Create reports and dashboards to effectively communicate customer data and trends
Train others on how best to best utilize CRM for improved data gathering, opportunity
assessment, solutions development and sales improvement
Work with Customer Relations team, Bid team, and Ace Mart retail stores to improve
communication and customer service via CRM tools
Desired Candidate Profile
Ability to synthesize and interpret technical data
Enjoys working with a data-driven process
Strong computer skills (Excel, Word, PowerPoint) – experience with Microsoft SQL a plus
- Salesforce knowledge/experience a plus
- Strong oral and written communication skills
Self-starter, takes initiative, and reliable
Both people and task oriented
Pass a pre-employment drug screening
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