Job Location: Pune

Roles and Responsibilities

Role and Responsibilities

• The primary task of a documentation executive is to handle queries/tasks received from customers/stakeholders and/or assigned to them by their supervisors
• He / She must show the willingness to learn new things every time and then
• To accept direction / responsibility and maintain performance levels as per the Key Performance Indicators (KPI) assigned by the supervisors
• To be open to take additional responsibilities of training colleagues
• Consults with others on problems and activities; collects information from a range of sources to assist and guide job activities; asks effective questions to obtain information to help him/her perform their job
• Takes accountability for delivering on commitments; owns mistakes and uses them as opportunities for learning and development; openly discusses his/her actions and their consequences both good and bad
• Aggressively pursues challenging goals and objectives; will to put in considerable time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work

Desired Candidate Profile

Other Skills and Competencies

• Experience of transition handling is preferred
• Ability to perform multiple tasks concurrently and meet deadlines.
• Demonstrate attitude for learning/Innovation and apply to solve problem in system
• Able to work under pressure, positive attitude towards teamwork and good responsibility
• Be able to work in shift and multicultural working environment
• Travel overseas may be required on occasion as business need

Education

Education: Degree in any specification from an accredited institution

Additional relevant certification(s) will be a distinguishing factor

Requirements

This opportunity is suitable for proactive talents with good innovative skills and has met the following requirements:

• At least a bachelors degree in any stream
• MUST be willing to work in all shifts including night
• Proficiency in Excel / Automation tools

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