Industry Type:
HR / Staffing
Job Detail:
Job Title: Incident Management Specialist
Location: Malvern, PA (Hybrid – 3 days onsite/week)
Shift: 4:30 AM – 1:00 PM
Responsibilities:
- Lead and document major incident calls.
- Understand technical architecture and its impacts.
- Collaborate with teams for timely incident resolution.
Qualifications:
- Bachelor’s degree (preferred).
- 2-5 years in incident management or related field.
- Strong communication and documentation skills.
- Scrum experience a plus.
