Job Location: Atlanta, GA
Supporting enterprise wide system(s) and IS project objectives. Provide expertise in the areas of design,
build, testing, validation, and ongoing support of business applications. Maintain an in-depth knowledge
of the software functionality. Coordinates work and mentors less experienced analysts.
KEY RESPONSIBILITIES:
1. Provides expertise and input in project plans, goals, deadlines, testing, implementation, changes,
upgrades and post live support of assigned systems.
2. Works with affected departments to ensure assigned systems reflect the work environment and
procedures are built to department specifications.
3. Responsibilities include training, application configuration and maintenance, and general support of
complex systems.
4. Maintain relationships with internal and external customers.
5. Support team in meeting project deadlines and performance objectives.
6. Develops and maintains application specific support documentation where needed.
7. Coordinates work and mentors less experienced analysts.
8. Ability to lead multi-faceted projects and department initiatives.
9. Available to participate in off hours, on-call support.
KNOWLEDGE, SKILLS, ABILITIES
Skill and ability to communicate effectively both verbally and in-writing.
Skill and ability to handle multiple priorities and deadlines.
Ability to work as a member of a team.
Skill and ability in Microsoft Office applications.
Requirements
MINIMUM EDUCATION REQUIRED:
Bachelor’s degree in Business Administration, Computer Science, MIS, or a closely related field required.
In lieu of degree, four (4) years of relevant work experience will be accepted in addition to the experience
requirement.
MINIMUM EXPERIENCE REQUIRED:
Four (4) years of related product or service experience required.
(If no degree, a total of eight (8) years of experience required.)
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None.
ADDITIONAL QUALIFICATIONS:
ITIL certification or relevant professional certifications preferred.
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IND000
Diversity & Inclusion
At Piedmont Healthcare we embrace diverse ideas, perspectives, and skills to create a collaborative workplace where the best talent wants to succeed. We celebrate differences and recognize that they allow us to care for our community.
Excellence at Work
Piedmont is a certified Great Place to Work™– a national designation based on employee feedback about trust, workplace culture and experience. In 2019, Forbes named Piedmont one of Georgia’s 10 best employers and the highest-ranked healthcare provider.
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