DUTIES AND RESPONSIBILITIES:

• Oversees and maintains optimal function of the organization s internal HR information services systems, including database management, HRIS application support, implementation, customization, development, maintenance, and upgrades to applications, systems, and modules.

• Oversees and maintains internal database files, tables, codes, backup files, integrity, and security.

• Implements, modifies, and upgrades software and applications to meet changing business and technology.

• Provides technical support, troubleshooting, and guidance to People Culture and general organization employees.

• Collaborates with executive leadership and the global People Culture team to identify needed improvements and enhancements to existing information services and databases; recommends and implements solutions.

• Manages permissions, access, personalization, and similar system operations and settings for HRIS users.

• Programs custom functions and documentation such as automated queries, filters, macros, and reports.

• Compiles or assists with acquisition of complex data reports, summaries, and logs requested by senior executives and the People Culture team.

• Interprets complex HR data to extract key insights and build cogent stories.

• Serves as lead representative and liaison between People Culture, Information Services, external vendors, and other stakeholders for HR database design and implementation projects.

• In partnership with Information Services, ensures system compliance with data security and privacy requirements.

• Maintains knowledge of trends and developments in data management and security, HR technology, and HRIS applications.

• Oversees the procurement of appropriate hardware and software to ensure that the organization has high quality, efficient systems.

• Facilitates migration to new HRIS if required.

• Performs other duties as required.

REQUIRED SKILLS/ABILITIES:

• Flexible to work on shifts.

• Data driven, data savvy, understanding of what is happening behind the HRIS interface and interpretation of data.

• Strong verbal and written communication skills.

• Excellent interpersonal and technical support skills.

• Excellent organizational skills and attention to detail.

• Excellent analytical and problem-solving skills.

• Familiarity with human resource policies and procedures to ensure the HRIS meets organizational needs and goals.

• Proficient with Microsoft Office Suite or related software.

• Ability to keep information confidential.

• Thorough understanding of database construction.

• Thorough understanding of all areas of global HR information systems. Experience with UKG Pro a plus.

TECHNICAL REQUIREMENTS:

• Minimum of 5-7 years of experience in Business Intelligence and Data Modeling

• Thorough understanding of business. Able to help identify key stakeholders and collect requirements.

• At least five years of database management or related experience required with at least one year in a supervisory position.

• Experience in a global role maintaining HRIS is a must.

• Strong knowledge and experience with databases. Experience with programming preferred.

• Experienced data wrangler, including data modeling and KPI modeling. Advanced knowledge of Excel preferred.

• Hands on experience using visualization tools.