• Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs

• Youll be working in a vibrant, forward looking team and helping us to shape the future of our business

• It s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career

What youll do

In your new role, you ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You ll also be:

• Supporting others to articulate the ideas and requirements in the format required by the team, such as use cases, user journeys, user stories and illustrations

• Capturing, validating and documenting business and system requirements and making sure that they re in line with key strategic principles

• Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs

• Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand

• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

The skills youll need

Were looking for someone with an appropriate business analyst certification, such as BAX, CPRE and CBAP. Youll need at least 10 years e xperience of Payments, specifically SWIFT FileAct messages. We ll look to you to bring a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment. Having knowledge and experience of working in B2B products like Sterling Integrator will be advantageous.

You ll also need:

• Experience of applying business analysis tools and techniques such as elicitation of requirements, technical analysis and implementation

• Knowledge of middleware interfacing products and protocols such as MQ and Connect Direct, Sterling Integrator and SWIFT for capturing non-functional requirements

• Experience in implementation of Payment changes and handling change processes

• Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues

• Good collaboration and stakeholder management skills