Job Location: Atlanta, GA
Job Detail:
is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!
This position will be responsible to support and deliver all aspects of data, reporting, and analytics. This individual will have the opportunity to take on senior-level responsibilities based on experience.
- Partner with other members of the GSO team to support the development and delivery of key projects in service of the broader Global Services organization.
- Provide ongoing operational support to Global Services teams (Professional Services, Client Support, Managed Services, and Education Services).
- Analyze operational and financial data
- Support reporting development requirements of Global Services organizations
- Create and deliver management dashboards and reports to support oversight of business processes, monitor, and understand performance
- Assist in defining key performance metrics and evaluating the results and trends.
- Perform analysis, identify reporting trends, and provide recommendations to leadership to drive bookings and revenue growth
- Proactively provide insights and analysis to leaders and business partners to help improve their state of the business.
- Identify, monitor, and improve data quality issues
- Research and assist in resolutions and reconcile information with financial results where appropriate
- Investigate data anomalies and segment reporting issues to ensure accurate and timely distribution of reports
- 2 or more years of analysis and/or reporting experience
- Bachelor’s degree in Business, Finance, or other analytical field
- Experienced in creating dashboards using Power BI
- Experienced in data mapping between Power BI and other systems
- Advanced user of Microsoft Excel, Word, and PowerPoint
- Familiarity with ERP and CRM’s (Intacct, NetSuite, SFDC, etc.) a plus
- Prior experience in Client Support and/or Support Operations a plus
- Attention to detail and ability to plan, organize, prioritize, and multi-task
- Strong initiative and ability to problem solve
- Excellent organization, time management, and communication skills
- Can work effectively in cross functional teams
- Responsive to the needs of our clients
- Health, Dental, and Vision Insurance Plan Options
- 20 Days – Paid Time Off
- 401K, includes matching & Roth
- 6 Flexi Any-Days (knock 2.5 hours off of your day six times a year)
- 11 Paid Holidays
- Tuition Reimbursement
- Pet Insurance
- Variety of community engagement opportunities & charitable donation matches
- Unique perks such as a wedding limo, giveaways, holiday-themed celebrations, service awards, and much more
MRI Software is proud to be an Equal Employment Opportunity employer.
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