• You will work collaboratively with design/development/analyst colleagues in order to ensure that solutions address the requirements of the business
• You will aim to deliver early value to the business and incremental value thereafter
• You will facilitate requirements gathering through sessions with business users and the delivery team
• You will work closely with the Power Platform support analysts to ensure that solutions are in a supportable and stable condition before deploying to production
• You will ensure documentation across our solutions is maintained to our standards, enabling future development as well as satisfying our support function
• You will be a key member of a small team of analysts and will share and collaborate with them on project work as well as internal team processes
• You will “own” the end-to-end delivery of software and the relationship with the business stakeholders
• You will perform systems analysis and data analysis where required to support the delivery team
• You will escalate issues early, engaging the business stakeholders where delivery dates are impacted
• You will collaborate with other teams across technology to define best practices in analysis and process
• You will perform light-touch project management where required
• You will develop and maintain strong business user relationships
• Identify and communicate requirements in and out of scope of the solution
• Create and present compelling business cases to justify the value of solutions and gain appropriate approval, funding and prioritisation
• Model complex business processes and system workflows, using a suite of tools to map out the end to end processes and workflows
• Be comfortable with unfamiliarity and confident in facilitating meetings effectively to reach the desired outcome and integrate the needs of our different stakeholders to produce an overall solution
• Keep stakeholders informed of progress and issues, influence where appropriate, and be comfortable in explaining concepts to people with different levels of business & technical knowledge, varying style and content to suit the audience

The role is ideally suited to someone who can:

• Encourage their team to solve business problems creatively and collaboratively and question the status quo
• Be authentic, operate with integrity and encourage others to operate in a similar way
• Invite differing views and provide positive challenge to others
• Be curious and insightful about customer s needs and support my team to adapt to the changing environment
• Help others to learn from their mistakes, do not wait for perfection before action, and drive continuous improvement personally and via my team
• Simplify complexity for the team and reduce unnecessary bureaucracy
• Prioritise people before process and recognise the needs and perspectives of customers and colleagues
• Cut through complex issues and get to the heart of problems
• Set clear priorities and expectations for others that guides them to deliver over the next year
• Oversee operational delivery and ensure controls are followed

COMPETENCE / KNOWLEDGE / SKILLS REQUIRED

KNOWLEDGE AND SKILLS (KEY):

• 5+ years working in technology
• 3+ years working in a technical business analyst role
• 3+ years working in a highly regulated environment such as Financial Services
• Must have very strong problem analysis and investigation skills and be able to find creative sustainable solutions
• Knowledge/experience of agile development practices and have worked under an agile methodology
• Strong communication skills and ability to work with end users and technology stakeholders
• Ability to simultaneously manage multiple tasks across diverse stakeholders
• Ability to work reliably without close supervision and used to working in a structured environment with clearly defined procedures and controls
• Good interpersonal skills are key, the candidate must be able to work well with other members of the team, management and business users

KNOWLEDGE AND SKILLS (DESIRABLE):

• 3+ years working in asset management or wealth management
• Experience of business and process analysis
• Understanding of the Power Platform tools and ecosystem, including Power BI
• Understanding of the wider O365 stack of technologies and Azure
• Experienced in issue/problem management – on both technical and user/process basis
• Experience of Atlassian products (JIRA/Confluence)

EDUCATION, QUALIFICATIONS NECESSARY:

• Graduate in any discipline