• Experience in front office financial services technology including order management / FIX protocol based systems / Algorithmic trading systems etc.

• Experience working in a support environment and interested in pursuing a career in a support role

• Experience working with India Asian Exchanges

• Experience to lead and build a small team of supports, providing constructive feedback, resolving conflicts and managing change

• Experienced in coordinating with vendors

• Good knowledge of ITIL Agile tools and processes (e.g. Remedy, JIRA and Confluence) for Incident/Change/Problem management and project/development delivery would be beneficial.

• Good knowledge of health/alerting tools and tuning them to tighten environment control.

• Knowledge of Databases, SQL SQL Server / Oracle / Sybase

• Strong experience of working with UNIX based applications-ability to write scripts and work on automation

• Strong appreciation of key business drivers and an understanding of the IT impact upon the business

Behavioural Competencies:

• Self-motivated and able work well both independently and as part of a regional team

• Working with cross functional teams located in multiple different locations

• Demonstrate excellent communication and assertive in managing stakeholder relationships

• Strong organisational skills

• Proven track record of creating, following and implementing processes. Simultaneously willing to challenge the status quo

• Delivery focus

• Ability to work with both technical and business resources

• Complex problem solving

• Stakeholder engagement