Job Location: Mumbai
Responsibilities:
• Contributes to the vision for Research Databases across research teams
• Acts as a liaison between Research teams and the ICT team
• Contributes to delivering team’s Research Databases agenda through the analysis, review, enhancement, and documentation of information retrieval processes/systems by overseeing the roadmap from the business side
• Business analysis and requirement definition
Methodical investigation and documentation of crucial research processes, business objectives, KPIs, and underlying data and information
Define requirements for improving processes and systems, reducing efforts to collect essential management information and optimizing the research process
Collaborative creation and iteration of viable specifications and acceptance criteria for deployment of research databases
Negotiation and decision-making when several courses of action are possible
Management of requirements throughout the life cycle of the software, system, processes, products, or services
• Business process testing and implementation management
Planning, execution and reporting of business process tests and usability evaluations
Definition and management of the process for deploying and integrating new digital capabilities into the business in a way that is sensitive to and fully compatible with research operations
Liaise with other digital partners in the organization to ensure digital solutions fit in the ecosystem of tools
• Organizational capability development
Leadership and implementation support to assess organizational capabilities and to identify, prioritize and implement improvements
Delivery of an integrated people, process and technology solution for improved organizational performance in line with strategic objectives
• Benefits management
Identifying and implementing the actions needed to optimize the business impact of individual and combined benefits, and quantification and confirmation achieved benefits
Communicates progress on the Research Databases roadmap to senior leaders
• Acts as a digital transformation ambassador and coordinates change management initiatives
• Resolves any issues and instigates corrective issues
• Manages and mentor business analysts as appropriate
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