Industry Type:
NGO
Job Detail:
Position Manager IT Application Support Manager
Exp:5+ Yrs
Sector -NBFC/Banking/BFSI
IT Application Support Manager (Minimum 5 years experience)
1. Handling Escalations (Logging, prioritization, tracking, and routing incidents reported/escalated by users)
2. Responsible for customer interactions, bug fixes, SLA.
3. Monitoring applications and alerts
4. Application testing
5. MIS preparation
6. Good communication and presentation skills, Technical knowledge, MS Office (Excel is a must), Analytical Skills, Problem Solving Skills
Additional – Knowledge of Br.net will be an added advantage.
