* Understanding of Global Change Delivery Business Transformation Frameworks, methodologies and best practice techniques
* Outstanding understanding of Client Group structures, processes and objectives.
* Understanding of banking and understanding of how change drives benefits for business, its customers and other stakeholders.
* Business analysis, requirements gathering and design techniques.
* Change management and implementation management techniques and approaches.
* Overall financial services industry knowledge with specific functional expertise
* Experience of working in a banking environment and change projects
* Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology-focused projects.
* Exposure to business case development and a sound understanding of how design enablers underpin business benefits
* Proven ability to work with senior stakeholders and business sponsors.
* Procurement/ supplier management background would help
* Able to work across multiple stakeholder groups at a senior level
* Extremely structured thinking
* Can work independently and lead workstreams
* Ability to get into the detail of material creation