Job Location: Navi Mumbai
SUMMARY OF JOB
We are seeking Business Operation Analyst I to be a part of our Business Planning , Analytics & Insights (BPA&I) team under Data Engineering & Operations team in India.
As Business Operation Analyst I, you will be responsible for providing support to DE&O management team through regular generation of reports/data analysis etc. You will also be responsible for centralized estimation of work orders and work streams within the respective regions
You will be under the direct supervision of a Business Operations Manager and will be regularly mentored. This role involves many cross-functional roles & responsibilities within the operations team (may have to function in planning, scheduling, readiness & execution team as per requirements) and international interactions.
MAIN RESPONSIBILITIES
- As a substantial part of your role, you will work on E2E work order estimation and work allocation for the DE&O team
- You will be regularly communicating with Data Operations management team regarding planning and operations issues and project requirements.
- You will lead information gathering process for establishing initial Global Content Operations requirements.
- You will establish and maintain historical metric repository for use in initial project estimation.
- Ad-hoc analysis and support for management team (this is a substantial part of the role).
- You will also support/lead implementation of Data Operations management processes across teams and across departments.
- Define, plan and facilitate monthly performance reports.
- Analyze new reporting requests from a process perspective and constantly identify opportunities to improve, streamline and reduce waste in existing activities.
- Facilitate initiatives for betterment of overall workflow management and related activities. Collaborate with cross functional teams in elaborating business requirements as deemed applicable.
Who are you?:
Qualifications
- Bachelor’s degree (computer sciences, geosciences, management) or engineering. MBA preferred
- Relevant work experience of 3 to 5 years (or equivalent combination of advanced education and relevant work experience).
- Strong working knowledge on Tools – MS Office Applications with emphasis on presentation and excel, Clarity Workflow, MS Project
- Ability to interface with senior managers, strong oral and written communication skills.
- Ability to multi-task in a fast-paced environment while meeting critical deadlines.
- Ability to handle confidential information.
- Ability to form and maintain relationship with key stakeholders and internal clients
- Detail oriented and with good analytical, negotiating, and problem-solving skills.
Who are we?:
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