Job Location: Delhi / NCR

Roles and Responsibilities

Essential Responsibilities:

• Work in Collaboration with geographically distributed teams
• Understand business requirements and customers needs to translate them into IT Solutions as per LLP Customer Applications IT product portfolio and architecture
• Support and work closely with the GCO/LLP Division and Development teams in Customer Implementations acting as Technical Lead/IT workstream coordinator
• Overall accountability for the projects where the IT business analyst is in lead: solution High-level design, project delivery within the timelines and cost foreseen, including project documentation, documentation of the solution and handover to the Global IT services support team.
• Drive standards within Customer Solutions in order to improve our quality of IT solutions, time to market while reduce cost of solutions
• Communicate with the business stakeholders in order to proactively develop and drive innovative solutions
• Deliver information and trainings and support presales activities
• Ensure the adherence to Corporate work instructions and standard processes.
• Enable good collaboration and interface with other business and IT departments
• Coaching / training other the team members where necessary
• Identify gaps and submit changer requests documents for system enhancements

Function / Market & Industry Knowledge / Business Acumen / Process working

• Understanding of the challenges faced by businesses in outsourcing activities such as logistics for the first time or from one logistics partner to the other
• Trends within the logistics industry that could provide competitive advantage
• Innovations within the industry and an understanding of competitions technology and solutions
• Understanding of the challenges faced within an IT organization of a large global organization
• Demonstrated competency in process & system design & delivery, requirements assessment, process improvement, project management and business logic
• Sound understanding of 3PL/4PL/LLP business processes and interdependencies

Technical Requirements:

• Excellent conceptual and functional understanding of the key IT applications used in the supply chain (e.g. TMS, OMS, Visibility and EDI integration, WMS)
• Excellent knowledge and Experience in JDA/Blue Yonder TMS implementations
• Excellent knowledge in EDI standards and any other means or integration and systems operability
• Experience with Business Intelligence Tools, Reporting and Test Management platforms is desired
• Demonstrate Microsoft office package skills and collaboration platforms

Behavioral Competencies:

• Demonstrates business and financial awareness
• Strong customer facing skills
• Strong understanding of the principles of supply chain management
• Creativity and ability to develop innovative ideas and solutions
• Excellent communication & interpersonal traits in the areas of presentation skills.
• Excellent interpersonal skills, working with customer logistics and supply chain senior executives
• Ability to work in a diverse environment and culture.
• Ability to move forward successfully with minimal direction: self-motivated & autonomous.
• Capable of remaining professional & effective in light of sometimes very stressful situations

Education and Work Experience

General degree with emphasis in IT, Engineering, Supply Chain Management or equivalent of +10 years relevant working experience. Senior profile, periods below can be concurrent:

• 5 10 years IT experience in the logistics industry and supply chain management
• 5 10 years IT experience of complex solutions (e.g. SCM, ERP)
• 5 10 years customer facing experience
• 5 10 years IT project management to ensure practical understanding of approach, issues, and risks

Language Skill

• Fluent English knowledge in word and writing
• Other languages would be an asset

Perks and Benefits

• Medical Insurance including family and Parents up to 10 Lakh INR per year.
• 2.5 days earned leave per month which is 30 days in a calendar year.
• Free parking for 4-wheeler or 2-wheeler vehicle.
• Personal Mobile and Internet expenses reimbursed per calendar month subject to maximum cap.

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