Duties Responsibilities

As a Staff Data Services Engineer you will successfully employ a combination of high technical expertise, research and investigative know-how, troubleshooting and problem-solving techniques, and communication skills between clients and internal Denodo teams to achieve your mission.

• Obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb technical discussion, including an overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning.

• Constantly learn new things and maintain an overview of modern technologies.

• Provide technical consulting, training and support.

• Diagnose and resolve clients inquiries related to operating Denodo software products in their environment.

• Participate in problem escalation and call prevention activities to help clients and other technical specialists increase their efficiency when using Denodo products.

• Be able to address a majority of technical questions concerning customization, integration, enterprise architecture and general feature/functionality of our product.

• Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client s business cases, requirements and issues.

• Train and engage clients in the product architecture, configuration, and use of the Denodo Platform.

• Promote knowledge and best practices while managing deliverables and timelines.

• Capable of building and/or leading the development of custom deployments based on and even beyond client s requirements.

• Manage client expectations, establish credibility at all levels within the client and build problem-solving partnerships with the client, partners and colleagues.

• Develop white papers, presentations, training materials or documentation on related topics and contribute to knowledge management activities.

• Participate in on-call support of Denodo products.

• Be willing to travel as necessary to address or service customer needs

Qualifications

Required Skills

• 7 – 12 years of experience in SQL/ ETL / Data warehousing / Data Integration / Data Virtualization technologies.

• BS or higher degree in Computer Science.

• Solid understanding of SQL and good grasp of relational and analytical database management theory and practice.

• Good knowledge of JDBC, XML and Web Services APIs.

• Excellent verbal and written communication skills to be able to interact with technical and business counterparts.

• Active listener.

• Strong analytical and problem-solving abilities.

• Lots of curiosity. You never stop learning new things.

• Creativity. We love to be surprised with innovative solutions.

• Willingness to travel on occasion.

• Be a team worker with a positive attitude.