Industry Type:
Consulting/ Analytics/ Insights/ Accounting/ Audit
Job Detail:
Position Description
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company – one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company – one that has grown to 72,000 professionals located in 40 countries.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
Job Title: ServiceNow ITBM Developer
Position: LA
Experience: 5 to 8yrs.
Category: Software Development/ Engineering
Main location: Bangalore
Position ID: J0225-1921
Employment Type: Full Time / Permanent
Qualification: Bachelor’s degree in Computer Science or related field
Mandatory skills:- Looking for Strong ITBM resource with experience in Resource Management, Demand and PPM. Prior experience of workspaces is desirable
Software Engineering is responsible for the delivery of software, which may include new development, configuration, maintenance and installation of third-party packages, and software integration efforts. It may include tasks from every part of the software development lifecycle, including software and website design, development, programming, and software deployment (both the installation and decommissioning of software).
- The Software Engineer role is within a growing Agile DevOps team for ServiceNow.
- The ServiceNow DevOps Engineer will be responsible for the development and support of the ServiceNow landscape and you will also be the technical expert for the applications/modules in ServiceNow under your care.
- The present requirement is for building the ServiceNow integration with Azure DevOps using ServiceNow’s Enterprise DevOps offering. The role requires a pro-active/independent, strong software engineering skilled individual that knows scripting techniques, Pipeline design using flow designer, use of integration hub and software development/delivery methods (SDLC, CI/CD).
- An advantage is when the candidate has experience of building ServiceNow integration with other enterprise solutions (e.g., Azure DevOps).
- Development experience on ServiceNow ITSM and expertise in Flow Designer is a must and experience in GitHub, Azure DevOps (Boards, Test Manager, Pipeline, etc. is an added advantage).
Accountabilities
Ø Working across ServiceNow Platform and associated modules like : ITOM, ITSM, GRC.
Ø Working on ServiceNow integrations using Integration Hub and Flow Designer
Ø Design, build, test and document solution end to end
Ø Work in Agile projects as a Dev engineer to deliver solutions for enhancements to be delivered in a sprint.
Ø Working in larger projects as developer to support initial implementation of new ServiceNow features.
Ø Knowledge transition from external implementation partners for new modules
Ø Keep technical expertise up to date
Dimensions and Special Challenges
Ø ServiceNow system used by entire Shell (100 000+ users) across the globe
Ø The current ServiceNow platform uses ITSM, ITBM & LSM modules with future modules like ITOM & GRC/SecOps being planned for implementation.
Ø Virtual working in a global environment with culturally diverse teams and across many organizational boundaries (within and across IT support and delivery organizations, incl. suppliers)
Ø Managing multiple delivery priorities, multiple demand requests and complex (integration) issues
Ø High degree of application, technology and SaaS landscape complexity and integration
Ø Working as one team with business support teams to ensure seamless development and deployments of changes and maximum added value for the business by proposing continuous improvements in line with the business needs and strategy
Mandatory Qualifications And Skills
Ø Hands On experience as a software engineer
Ø HTML5/CSS/AJAX/.Net/Java/Webservices/GlideRecord
Ø Client Side and Server Side Scripting / Client & Server API’s/SaaS integration services
Ø ACL & debugging
Ø COTS (Commercial Off The Shelf Software)
Ø Understand basic fundamentals of iterative development and continuous delivery
Ø Understand basic fundamentals of software development processes and procedures
Ø Understand basic fundamentals of CICD process, concepts of Integration and Deployment Pipelines
Ø Understand incremental delivery and use metrics to track progress against the intended time-line
Ø Experience in working in agile/scrum delivery teams/DevOps
Ø Self-starter and able to handle concurrent tasks with appropriate priority
Ø Ability to challenge and debate issues of importance to the organization
Ø Good interpersonal skills and a collaborative management style, both face-to-face and virtually
Ø Good English communication skills both verbal and written
Your future duties and responsibilities
Required Qualifications To Be Successful In This Role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
