Job Location: Gurgaon/Gurugram
About Company
BlackBeltHelp is the #1 AI-powered Contact-Center-as-a-Service provider for students, faculty and staff in higher education. Our solutions are designed to help higher education institutions unify all applications into a single, easy-to-navigate, analytics-powered dashboard to drive institutional processes and improve the user experience. Our integrated, omnichannel platform Simplify empowers the institution to integrate disparate systems across the campus to provide a simple yet powerful student service tool that increases institutional efficiency and helps in achieving engagement objectives effortlessly.
Our virtual OneStop serves the entire campus lifecycle:
- IT
- LMS
- Switchboard
- Admissions/Enrollment
- Registration
- Financial Aid
- Student Accounts/Bursar
- Student Services
Job Title: Data Tagger
Location: Gurgaon (on-site)
Shift Timings: 2:00 PM-11:00 PM IST
Responsibilities:
As a Data Tagger, you will be responsible for data and web tag updates while ensuring data quality and accuracy. Handle data preparation and data analysis entering specific data into our databases. You will be responsible for managing data and keeping it organized. Your main goal will be to keep data in order so that it is easily accessible at any time.
- Entering specific data into our databases
- Managing Data
- Organizing Data
- Your main goal will be to keep data in order so that it is easily accessible at any time
- Scrape client website and or knowledge resources to frame questions and answers.
- Data classification basis entity mapping
- Training chat bots and maintain the knowledge base with the most updated information
- Use the tools provided to track, monitor and up-skill bot knowledge.
Your main goal will be to keep data in order so that it is easily accessible at any time
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