Industry Type:
BFSI / Fintech / NBFC
Job Detail:
Job Purpose
This position is open with Bajaj finserv ltd.
Duties and Responsibilities
Implement standardized processes and innovative way to manage the IT end user asset managementEnsure continuous availability of service in the following key areas:asset delivery in upcoming branches, timely delivery of asset allocation to new joiners as per policyIT Asset procurement, delivery and compliance frameworkManage key vendor and team relationships to ensure consistent performance against established service level agreements.Monthly Reporting & Reviews with Service Provider
Ensure clear-cut and timely communication to all stake holders.Strictly follow BFL defined policy and framework.Closely work with business, Admin, Internal IT team for faster resolution.Work closely with other IT managers to address ongoing operational needsWork with outsourced service delivery partner to ensure strict Project timelines.Excellent Communication and Leadership SkillsScheduled MIS reports to required stake holders on progress of rollout.Foresee the issues in EUSS operation and act to minimize the impact on timeline.Flexible to handle multiple task / projects at same time.Ensure and maintain IT operations transparencySupporting your peer IT community in managing outages and communicate with Service Management to evolve services and address issuesTimely delivery of IT assets for new branch, new joiners, replacement assetsProject management- IT assets for new branch roll-outAutomate the manual task by adopting new age modern management tool like MDM, SCCMService Now- CMDB, IMAC process complianceDaily Monitoring, tracking, and coordination of Help Desk activityHardware and software compliance.Asset managementMaintain deviation approvals.Meet the audit requirements.Escalation managementCreates dashboards and reports and provides visibility on key aspects of operation.Attend the meeting with business, Admin team. Understand the requirement, challenged and act on it.Find the ways to improve the quality and reduce the timeline of operation.Required Qualifications and Experience
Engineering graduate with more than 5 years s experienceKnowledge of SCCM, EMS, JamF, IntuneService Now IT asset management is mustBYOD process knowledgeStrong Negotiation skillExcellent Communication and Leadership Skill.Knowledge budget will be added advantage.IT auditApply Here:
