Job Location: Bangalore/Bengaluru
Roles and Responsibilities
Operational Management
Prepare and deliver reports, actionable insights and recommendations for business KPIs across the organization.
Collaborate in the planning, design, development, and implementation of new processes, and improvements to existing processes.
Organize, coordinate, lead small to medium efforts across multiple businesses; ability to identify and understand emerging issues in order to adapt and adjust to shifting.
Coach and provide guidance to the junior team members.
Strategy & Planning
Meet with decision makers, process owners, and end users to define business, financial, and operations requirements and business goals.
Review and analyze the effectiveness and efficiency of existing operational and develop strategies for improving or further leveraging these systems.
Identify and establish scope and parameters of business analysis in order to define the business outcome and measure-taking actions
Perform cost-benefit and return on investment analysis to aid management in making data driven decisions.
QUALIFICATIONS
Minimum qualifications MBA or similar degree or comparable experience.
8 – 10 years professional experience and a strong comfort with the IT service/product engineering industry.
Advanced knowledge of Microsoft Tools – PowerPoint, Excel, Pivot Tables, Access, VBA.
Working knowledge on handling different types of data sources like Business Objects
Knowledge of Data visualization tools like Tableau and project management skills
Proven experience in business and data analysis
Proven experience in defining and driving KPIs, process transformation, business tool process enhancements, implementation support
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