Uncategorized

Amex | Hiring | Analyst – Operations (Exempt) | BigDataKB.com | 2022-09-16

16/09/2022

Job Location: Gurgaon

You Lead the Way. We’ve Got Your Back

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Comprised of key internal and external servicing functions, GSG delivers extraordinary customer care to Card Members, merchants, and commercial clients around the world, while providing world-class credit, collections, and fraud services. The organization is also home for several shared services that help to power American Express including procurement/supplier management, real estate & workplace experiences, and sales operations & business enablement. GSG teams also partner with businesses across the company to develop strategies and execute complex change initiatives. Each interaction is a chance to bring the brand to life for our customers and colleagues and help build on Amex’s reputation for trust, security, and service.

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Job Description:

Ensure KYC Information is validated and submitted to RBI in accordance with RBI regulations/guidelines and in partnership with the AEBC Compliance team.
Document Scanning and Filing to ensure that they are audit ready.
Relevant System Updates • Co Ordination for Record Retention and Retrieval
Work with Different Linkages for Effective Execution of Team Objectives.
Team work in Implementing Key Initiatives To Achieve The Objectives Of The Unit.
Suggest Process Improvements / Changes To Achieve Department Objectives.
Complete All Transactions Agreed With The Customer And Adhere To All Timelines And Deadlines Set.
Handling customer escalations and providing relevant resolutions
Assisting various stakeholders / AEBC teams such as Compliance, GCP, ECU for adhoc activities
Participate, Collate, Generate and Report MIS to various stakeholders.

Graduate with minimum 1 to 2 years’ experience
Must be a team player, flexible, adaptable, and dependable; good interpersonal skills are required
Able to prioritize and work well under pressure, with particular attention to detail.
Strong problem solving skills
Compliant with Company Policies and Procedures
Proficient with Microsoft Excel and Word
Good Presentation skills
Excellent communication skills are a must, including superior written and verbal communications skills.
Shift Timing: Between 7.30am – 2am shift window

American Express is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Apply Here

Submit CV To All Data Science Job Consultants Across Bharat For Free