Job Location: Bangalore/Bengaluru
Roles and Responsibilities
- Experience working and should have good amount of knowledge ServiceNow.
• Experience implementing ServiceNow Service Catalog and CMS (Content Management
System) - Experience building/maintaining dashboards on Tableau, PowerBi.
- 3 years of experience as a ServiceNow Developer
- 3 years’ experience creating data pathways, customizing fields and customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports in ServiceNow
- . At least 2 years’ experience working ServiceNow Cloud Platform solutions integrating with other Cloud Applications and Data Sources
- ServiceNow Implementation Specialist Certification
• Implement service changes, workflow automations, integrations and enhancements.
• Enable visibility into service metrics & transparency through reporting dashboards.
• Configure out of the box workflows and create/maintain custom workflows. Develop
custom workflows utilizing modern web technologies.
• Integrating ServiceNow with other company applications.
• Practical experience in the creation or modification of the relevant ITSM toolset
components (Incident/ Problem/ Change/ Configuration) and rapidly prototyping new
solutions. Design and develop solutions that leverage ServiceNow modules such as
ITSM, Discovery, CMDB, Knowledge, and ITOM using configuration and custom
JavaScript.
• ITBM (Financial Management, PPM (Project Portfolio Management), Resource
Management)
• Assisting in the design and build of ServiceNow Applications and integration to other
applications and platforms, including architecture, languages, best practices and
methodologies.
• Developing user friendly catalog items with experience writing orchestration workflows
such as Content Management, Web Services, Vendor Management
• Experience of implementing inbound and outbound API integrations and workflows
within ServiceNow
• Perform workflow design, configuration, development, and data loads for ServiceNow
platform, (ServiceNow) applications.
• Extensive knowledge of JavaScript
• Familiarity with UI, SQL, HTML, and CSS
• Knowledge of XML and structural programming concepts
• Advanced problem-solving ability
• Enable visibility into service metrics & transparency through reporting dashboards.
• Enterprise/large Service Management implementation experience
• Familiarity of CRMs such as Salesforce/Dynamics 365
•
Reason for Request:
Desired Candidate Profile
Perks and Benefits
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