Job Location: Bangalore/Bengaluru
We are looking for Sr Business Analyst ( Salesforce & CRM)for our client office in Bangalore .
PFB the details :
1) Client – IT & Consulting MNC
2) Location – Bangalore
3) Position – Sr Business Analyst ( Sales Force & CRM)
4) Experience – 5- 10 years of relevant experience
JD is as follows :
Responsibilities :
Location : Bangalore
Here is the JD for your reference :
– Experience in Implemention of salesforce.com
– Over 5 years experience as a Functional consultant
– Experience in delivery projects on CRM Domain
– Exposure on Mktg cloud & Mktg campaigns
– Experience in Customer service automation
– Experience on Agile methodology
– Performed in-depth analysis of business practices and provided recommendations on ways to improve the processes.
– Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client’s Salesforce technology enhancement and initiatives.
– Experience on CPQ implementation
– Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis.
– Worked towards preparation of requirements management plan, business and functional requirement documents.
– Created data flow diagrams and process flow diagrams to facilitate better system understanding.
– Assisted in designing and creation of training material and conducted internal training sessions for business users on Salesforce technology functionalities.
– Created new custom objects, assigned fields, designed page layouts, custom tabs and components.
– Outlined the organization hierarchy and created profiles, roles accordingly in Salesforce; worked on visibility and security settings around them as required by the business.
– Designed different custom dashboards for various user groups based on their business functionalities and needs.
– Created and deployed several reports for different user profiles based on the need in the organization.
– Designed various types of email templates for auto response to customers.
If the position interests you kindly apply here
Kindly confirm
– Current ctc & notice period
– Expectation
Submit CV To All Data Science Job Consultants Across India For Free
