Purpose of the Role:

The position is responsible for creating the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and exceptional quality standards.

Accountabilities:

Work under the direction of the Manager to provide application solutions for assigned business
areas
Possess functional knowledge of assigned application technology
Interact with business users to understand new business requirements and enhancement requests
Serve liaison role between application technology vendors, internal IS groups, and business users
Translate business requirements into product-specific designs and configuration, detailed
requirement specifications and usecases
Coordinates people involved in IS process to ensure desired results are accomplished
Communicates effectively with all parties related to assigned process area
Provides accurate and timely information and appropriatenotification as required
Deliver functional specifications, design documents, business process workflow and related
documentation for new development projects and/or enhancement and modification requests to be
used by SystemsAnalyst
Interact with Systems Analysts during the software build and/or configuration process and testing
process
Perform functional application configuration and configure /run reports at user request
Design and execute functional, integration, and regression test plans for new application
functionality, product releases and enhancement and regulatory modifications using business
scenarios and usecases
Ensure programs meet business specifications
Demonstrate new functionality to business users seeking inputs on future direction
Review vendor provided documentation and user manuals needed to support the product
Establishes a consistent communication strategy with the client and outside vendors/ agencies and
defines the associated deliverables (e.g. status report, risk reportetc.)
Escalates any disconnects between client expectations, the contract and Allscripts interests
Communicates effectively to internalmanagement
Directly interface with business users by responding to support calls escalated by the Service Desk
Participate in user focus groups and requirements workshops, vendor training and demonstrations.

Competency level:

Defines the degree of expertise that is required for each competency to be successful
in the role.
Guru : Highest level of expertise acquired through exposure to emerging advancements or complex
business situations and is seen as innovative in this competency.
Expert : Must possess the strongest of skills acquired through advanced training, study and experience and
uses this competency in a highly confident way.
Senior : Practical understanding of this competency.
Entry : Basic awareness of the field or competency used under guidance of manager