Job Location: United, PA
The Pega Business Analyst is responsible to improve process effectiveness and efficiency through Pega solutions that accelerate Healthfirst’s strategic operational objectives and transform the experience for our Provider Partners, Customers and employees.
Role Description
Possess sound knowledge of Pega platform software, functional design, and frameworks to be able to provide Pega solutioning expertise to stakeholders.
Experience in process modeling with in-depth knowledge on BPMN specifications
Lead the business team in gathering requirements and choosing the best way to implement requirements leveraging Pega.
Understand business process and business requirements and translating them to complete requirements artifacts such as user stories.
Help to ensure that the requirements management and facilitation best practices are adhered to including management of artifacts through traceability, version control and change control.
Help to document business rules and assist with work type structure from the perspective of the business needs.
Design rules and flows and assist with the draft user interface and draft process flow development.
Function as a Technology Business Analyst by understanding business requirements and transforming those requirements into data mapping specs.
Effectively communicate with business and delivery teams to deliver user interface requirements using UI mock-ups or wireframes.
Understand interface /integration technologies and define the requirements.
Understanding business processes and translate into technical specifications.
Demonstrate strong problem solving and analytical skills.
Possess sound knowledge of system development life cycle concepts.
Possess excellent written and verbal communication skills with ability to work effectively with cross-functional teams at all levels of the organization.
Minimum Qualifications
3+ years of Pega business analysis experience
3+ years experience of working with Agile methodology
Prior hands-on work experience with Pega
HS Diploma or GED from accredited institution
Preferred Qualifications
Certified Pega Business Architect
Healthcare Industry Knowledge
Process Modelling and Process Improvement Tool Experience
Bachelor’s Degree
Please note: Since we care so greatly about our employees’ and members’ wellbeing, Healthfirst is moving to an environment where our employees are fully vaccinated against COVID-19. As a prospective new team member, you must be fully vaccinated with a CDC/FDA approved COVID-19 shot(s) to work in our offices. If you are selected to interview for this role, we will explain our vaccination policy in further detail and ensure you are comfortable moving forward with this company policy.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to or calling . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.
EEO Law Poster and Supplement
All hiring and recruitment at Healthfirst is transacted with a valid “” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.
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