Job Location: United States
Overview
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, technology, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG employs approximately 2,000 professionals worldwide—all committed to delivering solutions that change lives for the better. The firm has extensive experience in all 50 states, Canada, and a growing practice in Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .
Responsibilities
Contribute to Client and Project Management:
- Interface with clients and contribute to requirements gathering
- Support management of internal project teams and ensure that established project management processes and structures are appropriately implemented
- Contribute to management of project plan and coordination of discrete timelines, due dates, assignments, and workflow
- Participate in and contribute to organization of planning meetings, status meetings, and other meetings as needed, including creation of agendas, facilitation, and documentation of notes and next steps
- Contribute to on-site training and professional development activities for clients including organization of training logistics and communication
- Provide technical support by phone, email, Microsoft Teams, Zoom, and Google Meet, as needed
- Establish and maintain project collaboration sites (e.g., using SharePoint and Google Drive)
- Contribute to development of project status reports for management and for clients
Collect, Analyze, Present, And Act Upon Data
- Coordinate data collection efforts, including acquisition of student data, survey data, and other data relevant to our projects
- Organize and carry out all aspects of survey production and processing, including formatting, printing, distribution, collection, and analysis
- Generate spreadsheets, tables, and graphs to effectively and attractively present data for clients
- Use advanced features of Excel to expedite data analysis, including complex formulas, linking worksheets, lookups, pivot tables, macros, and charts
- Assist with written reports and other materials for clients
Contribute To Proposal And Business Development
- Manage the proposal development process, including the development schedule, staff assignments, documentation requirements, production, and timely delivery
- Regularly scan the environment for new RFPs and other opportunities
- Participate in business development efforts, including contributing to conferences, marketing campaigns, presentations, and sales meetings
Create materials for professional development, e-learning, guidance documents, and communications:
- Incorporate client and end-user feedback to continuously improve professional learning experiences
- Participate in production of materials required for work with clients, including, when required, vendor selection, negotiation of best prices, and review of proof materials
- Conduct quality assurance testing to ensure training materials are accurate
- Design documents, reports, sales collateral, and presentations that effectively and attractively convey meaning and adhere to style guidelines
- Recommend new enhancements (e.g., new document styles) and more efficient methods to improve project deliverables
- Establish logical structures for maintaining version control and storing project documents
Contribute to the organization
- Develop a thorough understanding of our products and services
- Capture and share knowledge accrued and lessons learned throughout the lifecycle of projects
- Suggest areas for improvement in internal processes, operations, and client services, along with possible solutions
- Comply with and help to enforce standard policies and procedures
- Participate in special assignments as needed
Qualifications
Education/Experience:
- Bachelor’s Degree
- Proven work experience in Education, Consulting, or Business Operations
- Demonstrated expertise in MS Office products, particularly PowerPoint, Access, Excel and Word
- Proficient with Office 365 and the Google Suite
- Ability to travel to client sites
- Able to work with a diverse range of people
Required Skills
- Committed to supporting achievement for all students
- Values equity in working relationships and as an organizational priority
- Analytical and comfortable moving forward in ambiguous situations
- Commitment to exceptional client service
- Persists through challenges and demonstrates a growth mindset
- Adaptive and creative problem-solver, a self-starter that can demonstrate initiative
- Intellectually curiosity with the comfort level to work both collaboratively and independently
- Possesses a sense of humor but is self-aware and self-reflective
EEO Statement
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
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