Industry Type:
HR / Staffing
Job Detail:
Incident manager will be responsible to analyze/respond and work on an incident reported to them either in the form of a Run Sheet with Impact details or reported by Management teams.
Strong knowledge of IT service management.
Required Candidate profile
Bachelor’s degree. ITIL V4 Certification.
At least two years exp working in IT service management, or a similar role.
Experience working with Ticket tools such as ServiceNow, Remedy, HPSM etc.
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