Job Location: Durham, NC
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Business Services Analyst
Salary
$56,479.00 – $87,534.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Remote Employment
Flexible/Hybrid
Department
General Services
Job Number
22-03777
Closing
Continuous
- Description
- Benefits
- Questions
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
The General Services Department’s (http://durhamnc.gov/733/General-Services) innovative, highly qualified, service-oriented individuals support the City we love. Building and maintaining city facilities and public spaces is what we do. Promoting our enviable quality of life and serving as a foundation of a healthy economy is why we do it. If you’re interested in applying your unique skills to meaningful work while growing in your career, our team is for you!
Hiring Range: $56,479.00 – $72,017.00
Hours: Monday – Friday / 8:30 a.m. – 5:00 p.m.
Devoted to providing management analysis and oversight; departmental budget and personnel management; program administration and oversight; risk management and safety services. Perform fully-proficient financial, managerial and/or operational analysis work or program administration for a City-wide function or City department that requires independent evaluation and analysis of issues and the exercise of judgment, education and experience to select and apply criteria to resolve problems and make recommendations. Decision-making includes selecting the method to address a problem or issue, subject to the constraints established by management objectives and direction.
Responsible for researching, compiling, and analyzing information; preparing reports; managing programs and/or processes; assessing programs and performing quality control; consulting with management and other staff; performing special projects; serving as a liaison to other City departments, vendors or external customers; performing marketing, as assigned; analyzing operational processes and recommending improvements; developing performance measures; developing and updating business plans and assisting with strategic planning; overseeing/processing contracts/agreements and/or leases; and coordinating and administering budgets. As assigned, may serve as a lead worker, assigning work and monitoring work completion or supervise paraprofessional and/or support staff including conducting performance evaluations, coordinating training, and implementing disciplinary action.
Position assignment will support Asset Management programs within the Department, guided by Departmental and City Strategic Plan. Position will be responsible for driving data quality and data metrics to inform data driven decisions for Department’s portfolio of assets.
Duties/Responsibilities
- Administers programs including evaluating program performance; performs quality control; develops performance measures; recommends improvements; assists with strategic planning; and ensures compliance with applicable regulations, policies, and procedures.
- Prepares, maintains, reviews, and/or processes reports, business plans, contracts, agreements, leases, claims, forms, applications, promotional materials, and other documents; updates and maintains databases, online systems, and webpages; researches updates, compiles, analyzes, and/or reviews information; produces findings and develops recommendations; reviews work and the work of others for accuracy and completeness.
- Collaborates with, and serves as a liaison to, City management and departments, vendors, and/or external agencies; attends meetings to provide consultation and professional assistance; coordinates public outreach; conducts site visits and/or investigations, as assigned; develops and delivers training, as assigned; and promotes programs and other department operations.
- Develops, prepares and administers budgets including monitoring expenditures, researching and analyzing financial and related data, preparing cost estimates, and making budget and procurement recommendations.
Minimum Qualifications & Experience
- Bachelor’s degree or “equivalent”.
- Two years of professional experience in an area related to assignment.
- Valid North Carolina Class C Driver’s License with a satisfactory driving record within 60 days of hire.
Important update on our COVID-19 process for new hires and employees:
All employees who are not fully vaccinated against COVID-19 will pay a $100 surcharge each month for their health insurance benefit during the subsequent benefits year if they remain unvaccinated through 12/31/2022.
Additional Preferred Skills
- Proficient in Excel, Power BI
- Proficient in data management and data analytics
- Proficient in performance management systems
- Innovative
- Creative
- Ability to learn new software
Employees that are not fully-vaccinated for the COVID virus by December 31, 2021 and reported their status to Human Resources, will pay a $70 surcharge each month for their benefits in the next benefits election cycle as well as any cost associated with failure to meet wellness requirements.
Benefits – General Full-Time Employees
- 11-12 paid holidays per year
- 12 standard work days of vacation per year
- 12 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
- 2 weeks paid military leave per year
- Medical, dental, vision, and supplemental life insurance plans
- State and City retirement plans
- Short and long term disability plans
- Paid temporary disability leave for specified conditions
- City contribution of 10.15% into the N.C. State Retirement System
- Paid funeral leave
- Employee Assistance Program – personal and family counseling
- Paid life insurance equal to annual salary
- 48 hours for volunteer work each year*
- 4 hours parental leave each year
- Workman’s Compensation Insurance
- 457 Deferred Compensation Plans
Benefits – Part-Time (1,000 hours or more per year)
- 401(k) retirement plan (5.0% of salary)
- State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
- 401(k) retirement plan (5.0% of salary)
- State retirement plan
- Health Insurance
01
Where did you first hear about this opportunity?
- City of Durham Website
- Walk in
- Job fair
- Employee referral
- Professional organization Please list the organization in “other” box below
- Internet posting Please list the specific web site in the “other” box below
- Craig’s List
- GlassDoor
- governmentjobs.com
- Monster.com
- Indeed.com
- Employment Security Commission
- Magazine/Newspaper
- Other
02
If you listed “other” above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
- Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
- High School Diploma or Equivalent (GED, HiSET, TASC)
- Associates Degree
- Bachelor’s Degree
- Master’s Degree
- PhD or Juris Doctorate
04
If you have a bachelor’s degree or higher level of education, is your degree in business, public administration, a or directly related field?
- No
- Yes
05
How many years of experience do you have in professional experience in an area related to assignment?
- No related experience
- Less than 1 year of experience
- 1 year but less than 2 years
- 2 years but less than 6 years
- 6 years but less than 10
- 10 or more years
06
Do you have a valid, unrestricted, North Carolina driver’s license “or” if you currently have another state driver’s license, are you willing to obtain a valid NC driver’s license within 60 days of hire?
- Yes
- No
07
I am . . . (check all that apply):
- proficient in Excel, Power BI.
- proficient in data management and data analytics.
- proficient in performance management systems Innovative.
- creative.
- able to learn new software.
- I have no skill/ability listed above.
Required Question
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