Job Location: Bethesda, MD
Job Summary:
- The Data Analyst enhances value to customers by leveraging advanced analytics and strong presentation skills to communicate program value and actionable insights.
- The Data Analyst supports internal and external customers by utilizing both in-house and third-party data sources, as well as optimizing reporting processes and communication between the various stakeholders.
- Additionally, the Data Analyst leads high-profile projects in order to develop and implement new analytical tools and/or methodologies.
- As a senior member of the analytics team, the Data Analyst III supervises, trains, and mentors other analysts, thus taking on a leadership role.
- Through successful execution of duties and responsibilities, as supported by skills and abilities, the Data Analyst acts as a subject matter expert (SME) on data, trends, and outcomes associated with healthcare and MCA programs and clients for both internal and external customers.
Software Expertise:
- Advanced: MS Excel
- Intermediate: MS Access, MS PowerPoint, MS Word
- Intermediate: SQL
- Intermediate: Micro Strategy, Tableau, Power BI, or similar BI Software
- Extra: MS VBA, IBM, SPSS, SAS, R
Experience:
- Minimum of 5 years of healthcare experience, including but not limited to, Workers’ Compensation, Health Plan, Insurance Industry, Medical Case Management, and Pharmacy Benefit Management (PBM)
- Preferred: Experience in Workers’ Compensation and Specialty Health Programs
- Minimum of 3 years of experience in communicating, summarizing, and/or presenting complex analytics findings to stakeholders.
- Minimum of 2 years of supervisory or mentorship experience
- In-depth knowledge and experience using and applying analytical software, database reporting software, database user interface, query software, and data mining software, in support of both report production/development and data validation
- Experience using industry-standard data visualization tools, BI tools, and dashboards incorporating both statistics and visualizations
- Experience working with both in-house and third-party data
- Experience working with project management and agile methodologies
- Expertise using all MS Office Suite tools
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