POSITION SUMMARY
Be a part of the account management team enabling the future of the financial industry by removing the barriers presented by legacy core financial systems. You will be the tip of the spear by developing, delivering, and managing mission-critical programs to promote the adoption of the core banking solution of the future.

ESSENTIAL DUTIES AND RESPONSIBILITIES

As part of the Services team, you will be working as a financial industry specialist to support live production clients using Finxact, a Fiserv company core as a service platform while improving business processes that provide efficiency and productivity for the end user. Additionally, you will…

• Can work with clients to understand their current product set in addition to their current processing environment

• Consult with clients to configure products and institution options to meet their needs

• Work with clients during User Acceptance Testing to identify required modifications

• Conduct and document a controlled testing process prior to delivery to the client

• Work with Technical Account Management, Product Management, and Development as necessary in the troubleshooting of issues

• Test existing client data and work with the end user on the verification and acceptance of the data

• Collaborate with team members in all areas of Services – account management, product management and development

• Interview stakeholders, gather and analyze data, study data and business problems

• Work with clients to create testing use cases

EDUCATION AND EXPERIENCE

• 5+ years of Financial/Banking Industry experience is a must

• 5+ Implementation/BA experience Required

• Bachelor’s degree or commensurate experience

• 5+ years of hands-on financial industry experience in Information Technology, loan servicing, deposit operations, card processing, interface development, or CRM systems

• Ability to execute on time-sensitive project deliverables

• Experience analyzing and interpreting data, as well as discussing business and technical topics to capture technical requirements

• 5-7 years’ experience working with a project team, understanding process, terminology, and the expectations of project deliverables and timelines

CORE COMPETENCIES

• Ability to coordinate multiple tasks to completion with minimal supervision and under strict deadlines

• Demonstrated ability to train and/or mentor in technical subject areas

• Experience working remotely and at client locations

• Familiarity of core banking, various banking products, processes and software

• Familiarity with Json data interchange

• Must be able to perform analysis of data

• Strong communication skills including oral and presentation skills

• Must be willing to work under deadlines and be detail oriented

• Prior system conversion experience

• Excellent communication and interpersonal skills

• Knowledge and experience working with core banking

• Ability to multitask and change direction in ever changing environment

LOCATION/TRAVEL

• Remote (telecommute) position within the contiguous United States.

• Travel up to 20%.

SUPERVISORY RESPONSIBILITIES
None.

WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.