• As data associate, this role would involve taking ownership of transcribing, tagging and annotating data for training AI model.

• The role would also involve monitoring and analyzing conversational bots to come up with useful insights.

• Responsibilities

• Tagging and annotating conversation data to provide useful information for the machine learning team using internal tools.

• Provide feedback for improvements to existing tooling that can increase tagging throughput and quality.

• Monitoring and analysing the performance of the conversational bots and providing actionable insights.

Requirements

• Bachelor s degree in English, marketing, or a similar field.

• Experience creating strong, engaging content.

• A portfolio of applicable outputs.

• An understanding of SEO best practices.

• Demonstrated excellence in writing, proofreading, and editing.

• Excellent research, organizational, and time management skills.

• Strong listening and communication skills.

• The capacity to work independently and collaboratively.

• Ability to work efficiently without compromising quality or accuracy.