Job Location: Torrance, CA
We are looking for a Jr. Business Analyst to work with our leading automotive client.
The candidate will work as an entry-level business analyst and develop, lead, and deliver small to
medium business initiatives that benefit internal and external customers. They will represent and
advocate for the business process development with a primary focus on the collections domain.
Primary responsibilities will include:
- Serving as the first point of contact for answering questions and resolving issues from internal field office staff.
- Providing timely acknowledgment of the question or issue and ongoing status updates.
- Conducting research on the root cause and initiating corrective actions to resolve
- Analyzing business requests for system and/or procedural changes
- Writing business requirements and other business-related documents for small to medium-sized initiatives for system/process enhancements or corrections. Creating, documenting, and executing user acceptance test plans and scripts
- Working with peers, all levels of management and technical staff, exercising excellent communication and documentation skills
- Researching and mapping business processes and developing/updating process flows
- Working with internal stakeholders, technical staff, and vendors to resolve system issues
- Processing and reconciling monthly vendor invoices
Minimum Education: Bachelor’s Degree, Business Administration or similar preferred
Experience: Recent college graduate or 0-2 year of work experience; Business Analyst / Captive finance, automotive finance, or banking experience preferred
Qualifications: Strong attention to detail, strong written and oral communication skills; Ability to prioritize and work efficiently
Software/Technical Skills: Microsoft Office
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