Job Function/Purpose:
This position is responsible for quality control and user acceptance testing for initiatives that drive sales for
HBI’s owned websites. This role will collaborate closely with website teams, consumer technology, IT and key
stakeholders within these functions to prioritize e-commerce projects and to lead the planning and execution of
approved projects, with particular focus on the S4 HANA implementation
Primary Responsibilities/Accountabilities
 Works with multiple internal stakeholders and external partners to create and test ‘best in class’ e-
commerce shopping experiences and integrations
 Accountable for business deliverables related to consumer shopping experience and system integrations,
consumer service support, and onsite marketing/information.
 Communicates and educates internal and external partners when creating, testing, and optimizing online
capabilities and functionality.
 Contributes to the development of detailed requirements documents.
 Executes use cases and defines the business UAT strategy to ensure quality and bug-free execution of
new online functionality or features.
 Manages UAT exercises and identifies, reproduces, trouble shoots and coordinates with IT to prioritizes
bug corrections.
 Work through complex process and technical problems with strategic mindset and develops action plans
for problem resolution.
 Schedules meetings with IT teams on a regular basis to discuss open tickets and define resolutions.
 Must be data-centric and user obsessed. Make responsible decisions and/or recommendations based on
analytics.
 Support implementation of enhancements for both custom development and vendor solutions.
Minimum education and experience required:
 Bachelor’s Degree or equivalent work experience required
 Minimum 5+ years’ experience in e-commerce operations
 Knowledge of Magento e-commerce platform preferred
 Minimum 2 year of experience in e-commerce requirements documentation and testing processes
 Demonstrates ability to analyze situations, derive consumer insights, identify market trends, and
translate into actionable marketing strategies
 Preferred experience in with testing software
 Proven ability to be a self-starter
 Strong documentation, communication, planning, organizational and presenting skills
 Excellent problem-solving skills required

 Must possess strong quantitative and analytical skills with exceptional reporting capabilities
 Possess ability to manage multiple detailed execution plans, both internally and externally