Accenture in India | Hiring | Analytics Associate – Social Media Analytics | Bengaluru, Karnataka, India | BigDataKB.com | 2022-09-29

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Job Location: Bengaluru, Karnataka, India

Skill required: Social Media Analytics – Social Media Monitoring & Analytics

Designation: Management Level – Associate

Job Location: Bengaluru

Qualifications: Any Graduation

Years of Experience: 1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

  

What would you do?

“You will be aligned with our Insights & Intelligence vertical and help us generate insights by leveraging the latest Artificial Intelligence (AI) and Analytics techniques to deliver value to our clients. You will also help us apply your expertise in building world-class solutions, conquering business problems, addressing technical challenges using AI Platforms and technologies. You will be required to utilize the existing frameworks, standards, patterns to create architectural foundation and services necessary for AI applications that scale from multi-user to enterprise-class and demonstrate yourself as an expert by actively blogging, publishing research papers, and creating awareness in this emerging area. You will be working as a part of Social Media Analytics team which monitors and analyzes Social Media activities, including opportunity analysis & initiatives definition, roadmap formulation & vendor selection, social intelligence technologies, business intelligence, and service set-up & management. You will be working on Social Media Monitoring & Analytics where you will be monitoring and analyzing Social Media activities, including opportunity analysis & initiatives definition, roadmap formulation & vendor selection, social intelligence technologies, business intelligence, and service set-up & management.”

What are we looking for?

“

  • Social Media Analytics
  • Social Media Monitoring & Analytics
  • Exposure to ticketing tools
  • Ability to work well in a team
  • Adaptable and flexible
  • Agility for quick learning
  • Commitment to quality
  • Affinity to learn new technologies “

    • Roles And Responsibilities

    “

  • Ensure that every customer derives the most value possible from the platform leading to retention and business expansion.
  • Identify, comprehend and clearly articulate customers’ requirements to generate an end-to-end solution to their business challenges.
  • Act as day-to-day contact for stakeholders.
  • Manage and optimize configuration of on-boarded platform users, to ensure their continued success with the platform.
  • Identify platform gaps, and optimization opportunities designing and configuring the appropriate solutions, so that client expectations regarding platform use cases and functionalities are fulfilled.
  • Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements.
  • Proactively identify opportunities to improve operational efficiencies
  • Provide on-going training support and ad hoc training sessions to ensure that all client users are trained, educated, and up to date on platform use, best practices, and functionalities.
  • Actively make sure that you are knowledgeable on all modules of the CXM platform.
  • Maintain platform relevancy according to changes in business needs.”

    • Any Graduation

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