Job Location: Chennai
- Work on the end-to-end coordination for asset management across our Desktop, Service Now, Supply Chain, Projects, and Taxation Finance teams, collaborating with relevant stakeholders
- Support with break fix issues, assisting engineers with troubleshooting laptop, desktop, monitor, thin client, and smartphone incidents
- Support with warranty replacement, and with MIS management to provide effective control, tracking, and management of our Workplace Technology assets across India
- Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk
- Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting
- Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations
The skills you’ll need
- Strong technical knowledge, including platform, technology, products and domains
- Knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment
- An understanding of operational principles
- Good collaboration and stakeholder management skills
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