THE TEAM YOU WILL BE JOINING:

• Fortune 100 Financial Services Company
• 100-year history of dedication to customer satisfaction, success and growth
• Tremendous growth and new business strategy leading to the need for new talent
• Significant investments in cutting-edge technology

WHAT THEY OFFER YOU:

• Culture: Excellent work environment that fosters collaboration
• Growth: Ability to make an impact on the direction of the organization
• Opportunity: Gain hands-on experience working with cutting-edge technology
• Stability: Recent financial performance of the company has reported record profits

WHY THIS ROLE IS IMPORTANT:

• Provides actionable insights for IT and business partners concerning the participant customer experience when interacting with TIAA
• Translates business questions and problems into hypotheses/questions that can be answered with existing data sets and by conducting research
• Proves/disproves hypotheses with data and business acumen knowledge
• Explains complex data sets/analysis/insights in an understandable manner
• Applies mathematical, statistical, and economic techniques that determine market conditions, project consumer needs and inform business initiatives.
• Utilizes trends found from modeling to inform other lines of business such as product development and customer experience .
• Creates data mining models, statistical reporting and data analysis methodologies to identify key customer segments and to simulate impact of potential future business decisions.
• Participates in development of detailed reports and conclusions for business, finance, and product based on data summaries.
• Identifies areas of opportunity and risk through data analysis and modelling.
• Provides information for additional research and analysis in line with statistical methodology.
• Partners with other areas of the business to model the potential outcomes of implementing various business strategies

THE BACKGROUND THAT FITS

• Bachelor’s Degree Required
• Tableau, Snowflake, Excel(Advanced)
• Strong communication and ability to speak to other divisions.
• Looking for a collaborator who is team oriented.
• Open to being trained on-site on new technologies.
• Work experience: 5+ Years Required, 7+ Years Preferred