Job Location: Gurgaon/Gurugram
Description of Job Responsibilities :
– Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with solution design and development teams
– Works with Technical Team members to facilitate the planning and execution of Robotics Process Automation (RPA) and other Automation projects
– Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements
– Identify scope, benefits, constraints, and risks for RPA automation initiatives, capture and document current state manual processes
– Identify and document best practices for ongoing RPA adoption
– Work with Business Units to identify the automation opportunities, perform feasibility analysis and convert them to projects
– Deliver key business analysis artifacts, using best practices and tools, for the design, solution, and execution of medium and large projects
– Document and diagram the existing environment and dataflows
– Gather non-functional requirements such as security, capacity performance and availability
– Act as a liaison between business and technical resources
– Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
– Define configuration specifications and business analysis requirements
– Help design, document, and maintain system processes
– Creating Business Requirement documents which can be submitted for review and approvals
Required Skills:
– Impeccable documentations skills with experience documenting technical subjects
– Experience/knowledge of a range of technical platforms and solutions
– Knowledge of Robotics Process Automation (RPA) technologies and best practices in process automation and operational excellence
– Ease working with global teams across geographies
– Banking Industry/Sector knowledge would be an added advantage
– Strong communication skills, both written and verbal
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