Job Location: Gurgaon/Gurugram
Senior Manager – PDG (Lead Business Systems Analyst)
Key Responsibilities :
Managing Business Requirements:
– Tracking Business’s IT Requirements and regular status updates (Comprehensive Policy Admin Tracker)
– User Expectations Management on estimated delivery timelines
– Business Consultancy:
– Partner with Business to understand their IT needs and discuss possibilities based on existing system capabilities and suggest realistic solutions
– Analyze existing business processes to understand Business’s need to improve operational efficiency
– Solutions Implementation:
– Responsible for business requirement gathering, detailed analysis of the Business Requirements from functional and technical standpoint. Detailed understanding of processes from functional and technical standpoint must.
– Responsible for documenting the functional requirements / change requests and work with the business contact points for finalizations and signoffs
– Responsible for preparing comprehensive test plans and thorough testing of the system, keeping the business users involved in the UAT
– Interface between Business users and Technology Vendors to drive the Functional Requirements, provide timely resolutions on defects, raise change requests if necessary
– Work with Production Support teams to solutions Production Defects as well as provide SME consultancy to support staff
– Send regular status updates on various activities to various stakeholders and keep them engaged
– To maintain a healthy working relationship with the business users and other members of the IT Team.
Key competencies/skills required:
– Good Communication Skills
– Insurance Knowledge
– Process Orientation
– Knowledge of MLI system like IFTIS, NWS, BPMA architecture will be a distinct advantage.
– Should have managed at large size projects in a technology organization
– Must have worked in Insurance services domain
Desired qualifications and experience:
– Bachelors degree in an engineering discipline from a reputed university / institute OR MCA from a reputed university / institute
– MBA degree from a reputed university / institute
– 6-8 year of relevant experience and should be working and should have worked with large reputed organizations
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