Company Summary

Come join First American’s Digital Title Group, newly formed to re-imagine and digitize the title search and examination process through Big Data, AI, document automation and modern, cloud-native application development. As a market leading title insurance company, powered by the nation’s largest and most complete property information, ownership and recorded document database, First American is committed to advancing title automation and removing friction from the real estate closing process. Our modern title decisioning solutions create certainty and speed through data and analytics, delivered to real estate agents, lenders, title agents and homebuyers. Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for seven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

Come join First American’s Digital Title Group, newly formed to reimagine and digitize the title search and examination process through Big Data, AI, document automation and modern, cloud-native application development. As a market leading title insurance company, powered by the nation’s largest and most complete property information, ownership and recorded document database, First American is committed to advancing title automation and removing friction from the real estate closing process. Our modern title decisioning solutions create certainty and speed through data and analytics, delivered to real estate agents, lenders, title agents and homebuyers.

The Senior Business Systems Analyst will play a key role in helping us continue our innovative approach of building and delivering advanced solutions to our markets. The successful candidate will be responsible for analysis and translation of business requirements into system definitions and recommended solutions. The key focus for this role is the analysis of system-related data to answer specific business and technical questions.

What you’ll do

• Work with product managers and development groups on a regular basis to ensure software releases are delivered accurately and on schedule

• Perform and document analysis of current business processes to define business requirements

• Perform and document analysis of future state business processes including user and information system roles

• Perform data discovery and analysis

• Convert roadmap features into smaller user stories

• Write clear and well-structured business requirements/documents

• Liaison to application developers and technical analysts to respond to business process questions raised during code development

• Collaborate with multiple departments to ensure product delivery and quality goals are achieved and maintained

• Collaborate with product manager on roadmap planning and prioritization

• Maintain/improve systematic processes and procedures to support front-end phases of the software development life cycle

• Assist with problem resolution in production systems, follow established procedures for problem escalation

Education

• Bachelor’s Degree or equivalent combination of education and experience

Experience

• 5+ years of software/technology business analysis

• Excellent knowledge of standard software methodologies

• Direct experience in title or mortgage technology, real estate information, or database information products required

Data Requirements

• Strong understanding and experience using data and analytics to create logic driven products

• Ability to understand and have experience with using data to fuel automation

• Ability to use data to gain product gain insights, validate risk, and demonstrate those risks and insights in a meaningful way

• Ability to understand data structures and how to use them (SQL, Snowflake)

Knowledge, Skills, and Abilities

• Strong written and oral communication skills to identify business and technical requirements and lead teams to meet specific project goals

• Excellent planning, organizational and analysis skills

• Understand and communicate the business impact of technology solutions deployed to the current business environment

• Quickly gain solid working knowledge of standard features and functions of multiple complex systems and applications to facilitate analysis and problem resolution

• Identify problems, research alternatives, test to confirm, gain consensus, and implement solutions

• Strongly proficient with MS Office Suite

• Ability to analyze technical data extracts using Excel

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First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.