1.Create and maintain metrics and reports to monitor the business and provide insight.

2. Identify and drive opportunities to continuously improve within all applications.

3. Remedy system issues and prioritize system enhancements and detect fixes.

Competencies required :

1. Examines data to grasp issues, draw conclusions and solve problems.

2. Provides high-quality services, processes, programs, and products while consistently seeking ways to improve outcomes and enhance services.