TITLE

Senior IT Business Analyst

LOCATION

Fully Remote or Flexible Hybrid Work Arrangements Available

Your Opportunity

Under limited supervision, serves as a liaison for defined projects and activities in the Operations, Quality, and R&D space and the Information Services department related to business processes, systems, and people. Translate business requirements into IT requirements to be used with defining and building solutions and capabilities.

• Manages relationships between business areas and Information Services department

• Works with business areas to prioritize work requests

• Supports business areas with Improvement Opportunity (IO) generation

• Consults with Subject Matter Experts (SME) to document existing process, research best practices, and propose future process in the spirit of continuous improvement

• Creates functional designs in collaboration with IS development resources and teams

• Assists with the creation of deliverables such as business process flows, business requirements, test plans, test scripts, and project plans

• Ensure buy-in by key stakeholders of recommended solutions

• Highlight process changes and provides input on potential impact to the organization and/or roles

• Ensures delivery of IS service performance in accordance with agreed upon metrics

• Supports and enforces standards and methodologies around business process development, project management, and change management

• Provides business user support

• Facilitates business process improvements through discussion, facilitation, process modeling, etc.

• Coordinates activities with various teams in the Information Services department

• Acts as the Project Manager (PM) for assigned projects

• Delivers project scope (people, process, and technology) on time and on budget

• Leverages standard project methodology

• Defines resource requirements by project (type, amount, timing)

About You

• Bachelor’s degree in MIS or related field

• 2+ plus years of relevant work experience

• Experience with a project management methodology

• Experience with business process modeling and change management a plus

• Experience with Operations/Plant Systems, Quality, and/or R&D business areas a plus

• Strong interpersonal and communication skills

• Embraces a customer service mindset

• Demonstrated ability to think critically and conceptually

• High personal standards of integrity

• MES experience a plus

WHY SMUCKER IS THE PLACE FOR YOU

You deserve a positive and encouraging work environment. One that allows you to deliver your best work and become your best professional self. That is exactly what you will find at Smucker. Inspired by our unique culture, we are determined to support every employee holistically by meeting their physical, emotional, and financial needs through:

• Our Total Reward benefits program – inclusive of competitive health and financial benefits reflective of your needs at different life stages, to a continued commitment to empower flexible work schedules and remote work opportunities to help you thrive.

• Continuous opportunities to learn, grow and develop – beyond functional job-based education, we promote well-rounded development and encourage a spirit of continuous learning as part of our commitment to help you realize your professional goals.

• Our continued progress on the journey to become the organization we expect to be on inclusion, diversity, and equity. We firmly believe that an inclusive environment and diverse organization strengthens our Company and enables every employee to reach their full potential.

LEARN MORE ABOUT WORKING AT SMUCKER

· Our Total Rewards Benefits Program

· Our Thriving Together Philosophy Supporting All Impacted by our Business

· Our Continued Progress on Inclusion, Diversity and Equity

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