What you will do:

• Drive retention by creating world class products while simplifying processes through automation and creation of robust infrastructure

• Develop and maintain dashboards/reports that are essential to the functioning of Global Services Organization.

• Accountable for project plan / timeline, overall product including design and data infrastructure, prioritization for team and problem solving

• Develop data pipelines that ensure the accuracy and quality of data through all upstream and downstream data channels.

• Work closely and cohesively with other teams to drive data/reporting automation opportunities

• Provide thought leadership and participate with projects that involve any of the upstream or downstream data flows and processes.

• Coordinate the resolution of data integrity gaps by working with the business owners and IT.

• Lead the team of data analysts with part hands-on and part supervisory model

• Work with their DRs and multiple Sr. Data Analysts and getting all the work consolidated across team

• Leading a team of 4-5 associates

What you will need:

• Graduation in Engineering, Maths or Statistics from institute of repute. MBA would be preferred.

• Minimum of 5-8 years of experience in analytics dealing with large-scale data, reporting and project management and oversight experience.

• Good people management skills: Experience of leading 4-5 membered teams , coaching team to use facts/ analysis to problem solve/figure next steps

• Hands-on experience of industry leading data reporting and visualization tools and practices

• Strong Microsoft Office expertise – Advanced Excel, PowerPoint, Outlook knowledge of Knowledge of visualization tool (e.g. Power BI, Tableau)

• Working knowledge of one or more of the following preferred – R/Python SQL

• Knowledge of data governance practices, business and technology issues related to management of enterprise information assets and approaches related to data protection

• Internally and externally recognized subject matter expert that influence the way things are done

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP)

• Collaborative, team-oriented culture that embraces diversity

• Professional development and unlimited growth opportunities