• Analyze potential gaps and advise client on improving operational procedures and infrastructure needs for clients
• Develop process maps and SOPs to describe clients’ operating processes
• Read legal documents and translate those into operational requirements
• Conduct research, add insight, consistency, and value to clients’ operations
• Provide financial modeling, analytics, technology, operations and asset management consulting
• Effectively communicate with internal/external parties to request information and resolve any issues
• Assist with setup of new client application instances, and documentation, configuration, and testing of the integration of our systems to clients’ systems
• Create and maintain user manuals, release notes, documentation, training materials, and FAQs
• Participate in User Acceptance Testing of system enhancements and new applications including the development of scenario-based test cases.

Required Experience :

• A bachelor’s degree in business or related field or an MBA.
• A minimum of 3 years of experience in business analysis or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.

Preferred:

• Exposure to GIT or other source control.
• Exposure to Agile development methodologies
• Exposure to applications deployed on a public cloud (e.g. Azure, AWS or Google Cloud) would be a plus.
• Exposure to NoSQL Databases (e.g. MongoDB or Cosmos DB, etc.) would be a plus.
• Experience with various reporting solutions like PowerBI, Tableau, etc. would be a plus.