Job Location: Bangalore/Bengaluru
The candidate should be able to
- Collaborate with clients and internal teams to define industry-leading automation for a wide variety of industries and business groups.
- Diagram and document the As-Is and To-Be process steps, data flow, and process flow for potential automation
- Prepare Process Definition Document ( ) or Requirements Documents for each use case
- Guide the business teams to identify the right uses cases for automation
Apply Lean Six Sigma principles in the To-Be process - Coordinate with development teams communicating and clarifying the requirements
- Support business users in UAT sessions
- Ability to ask the right questions to business process from a workflow diagram and to conceptualize it as an automated solution
- Prepare System Test case and perform testing of bots
- Conduct process discovery sessions to build a pipeline of potential use cases for automation
- Act as a bridge between business process owners and development teams
Candidate must have
- Experience in Health care, contact center, and banking industries
- Excellent documentation and presentation skills
- Proven experience as Process Analyst/Consultant for 6+ years
- Exposure to more than 1 RPA tool – like Automation Anywhere, UiPath, Power Automate, Blue Prism is preferred but not a mandatory
- Certified Business Process Professional (CBPP)
- Six Sigma Green Belt Certification
- Business Analyst certification in any RPA tool
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