Job Location: Hyderabad/Secunderabad
Novartis Technical Operations
Role Profile
Country: India
Platform / Area: Global Operations Centers
Site: Hyderabad
General (Organization chart to be attached)
Name: Click or tap here to enter text.
Generic role title: Specialist – Data Quality
Seniority level (if applicable): Click or tap here to enter text.
Local job title (if applicable): Click or tap here to enter text.
Job Grade: 6
Department: Strategy & Operations
Reports to (solid line): Data Quality Lead
Reports to (dotted line; if applicable):
Job Purpose (State in one sentence the overall objective of the role)
• Novartis Technical Operations (NTO) Global Operations Center (GOC) Data Governance team is
setup to develop and maintain the right metadata, master data, data quality parameters, data
lineage, KPI reports and workflows to ensure that data is governed, consistent, reliable and
easily accessible for decision-making while ensuring data is maintained across NTO as per
Pharmaceutical regulatory and compliance requirement.
• Data Quality Specialist drive a strong Data Quality Management culture within team particularly
focusing on improving Master Data Quality and enabling Master Data Governance by publishing
KPIs & Reports.
• Drives Data Quality enhancement across the organization for consistency, correctness and
completeness and facilitate data enabled decision making for Novartis internal customers by
providing quality data.
Major Accountabilities (Describe the results of the role to be achieved)
E2E Responsibilities
• Act as point of contact for Data Quality issues in NTO.
• Follow up with Business SPOCs on data quality issues in the MDA module.
• Create/modify new or existing reports as per different user requirements.
• Analyze data quality enrichment and cleansing requests from Data Stewards and Business Owners
• Implement data cleansing and linking strategy as per documented data quality improvement
strategy
• Responsible for rolling out the periodical Data Quality assessments, DQ KPI measurements, Gap
analysis & Continuous improvement to ensure that active Data Governance is achieved, and data
quality meets business need and complies with mandatory standards
• Develop training materials, documents on scope of the reports, data quality rules and various data
governance modules
• Provide analytical support to business by publishing Excel/QlikView/QlikSense reports for Data
quality
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- Perform root cause analysis on data inconsistencies highlighted by users and recommending
improvements.
• Capture business requirements for data management functionality and translating the information to
developers to help building effective information flow
• Develop and confirm data dictionary rules ensuring business understands the rules and its value for
improving data quality
• Ensure adherence to the established quality processes, which includes 100% compliant to training
completion for self and associates, proactive CAPA update and preparation for audit readiness
• Work with SAP BW open hub to extract relevant product attributes from different SAP clients
• Provide data expertise support across data management community
• Implement global governance of master data within Novartis.
• Monitor Master Data including local data management to proactively ensure data consistency
across supply chain and identify & fix Data Quality Issues.
• Ensure compliance with GMP and regulatory requirements (including record management) and
continuous improvement of quality relevant processes within area of responsibility, tight interaction
with QA
• GXP compliant storage of archival documents within Data Management.
• Ensure effective collaboration with Informatica AMS support team to deliver data quality outcomes
• Ensure exemplary communication with all stakeholders including internal associates through regular
updates with focus on accomplishments, KPIs, best practices, change management, key events,
etc.
• Identify and resolves operational issues, clearly articulate potential recommendations/solutions to all
stakeholders
Adherences
• Adherence to the Novartis Values & Behaviors
• Ensure exemplary communication with all stakeholders including internal associates through
regular updates with focus on accomplishments, KPIs, best practices, change management, key
events, etc.
• Implement continuous process improvement projects to improve data quality & productivity.
Support
• Successful implementation of Data Governance framework and processes
• Be the change catalyst and champion for data governance and data quality
• Provide guidance and set standards of functional excellence in methodologies, processes and
SOPs to enable enhancement of Global & Local data operations
• Support management in adoption, stabilization and sustain data governance
Key Performance Indicators (Indicate how performance for this role will be measured)
• Adherence to Global Data Governance Framework
• Number of data objects on boarded for the respective functions
• Management of metadata, data lineage and data quality KPIs
• Improving Master Data Quality measured by MDM KPIs related to accuracy & consistency
• Completion of assigned projects in a timely manner with agreed data quality
• Adherence to Novartis values and behaviors
Dimensions of the Job (Indicate key facts and figures)
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Number of staff reporting Direct: 0
Indirect: 0
Functional: 0
Financial responsibility:
(Budget, Cost, Sales, etc.) • 0
Impact on the organization Functional processes and decisions can not be delivered effectively without
complete and accurate data
Ideal Background (State the preferred education and experience level)
Relevant Experience • 4+ years of experience in Data Quality Management projects
with hands on experience in relevant technologies like Informatica or equivalent ETL tool, SQL or PL/SQL
• Excellent analytical skills with experience of creating reports
and dealing with large volumes of data
• Experience of working in a multicultural self-directed team
• Very good understanding of Master Data, Data Quality and Data
Governance concepts
Education & Qualification • Bachelor / Masters degree from reputed University in Pharma,
Computers or IT or equivalent
Languages • English
Competencies • Effective Communication, Problem Solving, Analytical Skills,
Process Management, Innovation
Other Dimensions (Indicate any other key job requirements necessary for this role)
• Prior experience in working with GxP data • Business Analysis experience
• Ability to work in Agile environment
• Ability to navigate in a complex matrix environment dealing with continued change
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