Job Location: Gurgaon/Gurugram

The configuration analyst will:

• Be responsible for implementing Darwin by configuring it to meet our Client requirements.
• Perform requirements analysis/gap analysis, identify requirement gaps on the assigned work packages
• Implement the feedback from peer review on the design and configure the system as per guidelines
• Perform thorough Unit testing before assigning the Work Package to QA
• Fix the defects reported by QA, conduct root cause analysis of defects and define the preventive action steps.
• Ensure process compliance – unit test plans updated on JIRA, all communication with business analyst to be tracked on JIRA
• Manage to complete the configuration scope in the estimated effort and time
• Support in Client Acceptance Testing

Knowledge:

Darwin Knowledge

• Be able to perform simple configuration tasks with no guidelines or supervision;
• Be able to perform medium or complex configuration tasks with minimal support and supervision ;
• Able to build and perform unit testing on simple outbound and inbound interface (EG: Payroll report for a Client, provider report for a Client)
• Able to configure and schedule standard provider reports, perform simple branding and other simple-medium tasks
• Assess configuration impact and communicate this to stakeholders involved before the configuration starts
• Able to deliver a client independently or minimal support from Pod Lead

Software Development Life Cycle internal process

• Manage projects by following the ID3 methodology, using templates and the process flow described on Confluence

Communication

• Owns communication on work packages assigned: pro-actively informs project stakeholders about status of work
• Asks relevant req questions upfront

Growth/Development

• New topics: be able to perform research of any work related topics for projects or meetings using internal tools
• Seeks out opportunities for self to be assigned to different projects to demonstrate and develop new and existing skills
• Seeks development by reaching to a mentor or colleagues who can provide advice, direction and share insights on various parts of the projects assigned
• Actively attend team trainings: Service Delivery Specific Trainings, Darwin related knowledge session, Technology product updates
• Prove responsibility for own development: keep objectives tracker updated, ask 360 feedback from colleagues as agreed with line manager, keep Darwin skills tracker updated, identify new areas to develop
• Attend the Advance Enablement sessions, Lessons learnt sessions
• Focus towards training and mentoring the new members in the team.
• Is able to analyze the gaps in performance and works with clear action plan to improve self performance
• Is able to show improvement and client delivery trends using data – Utilization, defects, efficiency achieved

Skills Required:

• Excellent verbal and written communication skills in English
• An eye for detail – good logical and numerical reasoning
• Fast learner with the ability to pick up new tasks quickly

Domain

• Sound understanding of Health benefits and end-end benefit administration processes including interfacing on Darwin

Process/Project Management

• Sound knowledge of SDLC/STLC concepts
• Knowledge of Workflow tools(preferably Jira)/Defect Management/RCA

Added Advantage

• Basic HTML skills
• Good data manipulation skills in Excel

Education:

• B.Tech / MCA/ B.Sc.(IT) / BCA from reputable institute in any stream

Apply Here

Submit CV To All Data Science Job Consultants Across India For Free