Data Management:

• Understand customer data (in various formats)

• Define appropriate business rules and exceptions, securing agreement with customer.

• Write scripts for data upload, error handling.

• Interface with internal teams by owning data upload process end-to-end.

• Capable of handling multiple mission-critical projects simultaneously without sacrificing quality or impacting deadlines.

• Any ETL tool experience is a strong plus.

Business Analysis:

• Gain a complete understanding of business relevance of the data and enable capture insights from customer data.

• Good general knowledge of markets, technology, and business drivers, with clear understanding of stakeholder requiements.

Other:

• Teamwork : Support the solution teams with customer perspectives (Voice of Customer).

• Domain : Familiar with a Supply Chain concepts, practices, and procedures.

• Customer : Ability to handle customer communications and maintain relationships

• Communication: Strong verbal, analytical and communications skills, with the ability to present.

• Process : Proactively identify areas for improvement and introduce innovative recommendations, factoring in customer needs, external approaches, data analytics, as well as industry best practices.

• Continuous Learning : Willingness to learn, to innovate, to take initiative and ability to work in a global organization.

Requirements

• Education: Bachelor s degree, Business or Engineering or equal experience is fine.

• Minimum 5+ years of data analyst/ management and business analysis in Sourcing and/or Supply Chain Domain in a global customer focused environment.

• Outstanding numerical and quantitative analysis capabilities to find correlations between different types of data sets.

• Strong problem-solving skills and able to develop creative solutions independently.

• Knowledge and strong understanding of sourcing practices, policies, processes, systems capabilities, and limitations.

• Top notch customer service skills.

• Tech Skills:

• Advanced Excel, Strong Database SQL knowledge (SQL Queries, T-SQL/PL-SQL) – mandatory

• ETL, Ingestion Pipeline (Alteryx, Matillion, etc.) skills optional, good to have.

• Python, BI Tools (Tableau, Power BI, etc.) optional, good to have.