Job Location: Hyderabad
Skill: Typical BA skills + who have been a BA developing web portal.
– Should be able to clearly document business requirement and pass on to the offshore team.
– MSD CRM knowledge is optional
Note : look for any similar CRM BA experience
Job Description:
– Interface with clients and understand requirements and document them.
– Ability to provide a solution summary to clients that can meet their requirements.
– Ability to customize and configure entities, workflows, business process, security and other OOB features of Dynamics CRM.
– Write a detailed Business Requirement, Gap fit analysis and Functional Design documentation.
– Test the functions and the features being developed and confirm that they fulfil the business requirements.
– Prepare Detailed training guides and user manuals.
– Provide Training to clients and end-users.
– Provide post go-live support to help resolve issues.
Required Candidate profile
Desired Qualifications:
– Educational qualification: BE/ MCA or equivalent degree in computer science
– At least 3 years’ experience of implementing solutions on Microsoft Dynamics CRM 365
– Strong understanding of the CRM 365 Platform and all the functional modules.
– Good understanding of CRM 365 Functional Modules and all related components.
– Good understanding of SSRS and CRM Reports
– Has at least participated in two full-cycle Dynamics CRM 365 implementations.
– Experience with Microsoft Project.
– Excellent verbal and written communication skills.
– Proficient with Excel, PowerPoint, Outlook and Word.
– Should be aware of the new and upcoming add-ons for Dynamics CR.
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